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Terms of Coverage

1. Service will be dispatched within 48 hours of request. In the event of a heating emergency Company will pay up to $65 per night (maximum 3 nights) for hotel accommodations. A receipt will be required for reimbursement.

2. This Service Contract is transferable for a $25 fee.

3. Gold Shield Home Protection, Inc. (“Company”) will not reimburse for services performed without Company authorization or for claims called in after contract expiration.

4. This Service Contract will automatically terminate for non-payment of Service Contract fees or deductibles; or for fraud and/or misrepresentation of facts material to the issuance of this Service Contract.

5. Company shall have the sole discretion for repair type or replacement on service call item.

6. The seller and buyer will assign all unexpired warranties or guarantees received in connection with the purchase of any covered items to the Company. The seller and buyer will use their best efforts to enforce any unexpired, non-assignable warranties and guarantees at Company’s request.

7. Company will NOT cover any items already covered in a homeowner’s insurance policy. Documentation from your insurance company may be requested.

8. Each contract is limited to an aggregate liability of $30,000.

9. This is a limited Service Contract and may not cover all systems and/or items found in the home. If a system and/or items are not listed as covered then they are NOT COVERED.

10. The maximum Company liability on many items is NOT enough for replacement cost. Replacements will only be done if specifically stated in this Service Contract or if the maximum liability amount is enough to cover replacement of that item.

11. This Service Contract covers only those parts of mechanical systems which: Are located in a single family residence and/or condominium unit; are in place, operative and located within the main perimeter of the main foundation of the home on the effective date of this contract; are not located in rooms or buildings used for commercial or business purposes.

12. Company is not responsible for repairs or replacements required as a result of missing parts, fire, explosion or other casualty, whether or not insured by homeowner, war, terrorism, flood, smoke, water damage, lightning, freeze, earthquake, theft, storms, accidents, vandalism, code violations, improper installation, acts of God, accidental damage, negligence and misuse. This Service Contract is intended for mechanical / component failures only.

13. This contract does not cover pre-existing conditions. Covered items must be in good working condition at the time this contract is executed.

14. Company will not upgrade equipment or improve due to lack of capacity or failure to meet city, state, federal, or utility regulations or upgrades required by law including, but not limited to, permits.

15. Company is not liable for consequential, incidental or secondary damage.

16. Services involving toxic material, lead-based paint, mold, or asbestos are not covered.

17. When it is necessary to open floors, walls or ceilings to make plumbing and or electrical repairs, the Company will restore them to a primed finish.

18. All replacements will be made with comparable materials and with standard makes and models. Appliance color is not guaranteed on replacements.

19. ARBITRATION CLAUSE: Any dispute arising under this agreement shall be submitted for binding arbitration under the auspices of the American Arbitration Association’s local office. Each party shall pay for its own representative and shall bear arbitration costs equally. The arbitrator’s award shall be final and binding and may be enforced by any Court of Law.

20. Second year of coverage is limited to the following systemsand must be inspected by Gold Shield Home Protection certified inspector. Inspector must qualify (see below) each item for coverage and may, at their discretion, eliminate one or all systems from coverage.

Central Heating System: Unit must be less than 10 years old (Inspector may have to make an educated guess as to the age). Unit must be operable with no major problems.

Roof Covering: Roof must have no more than 2 layers, must be 10 or less years in age (Inspector may have to make an educated guess as to the age). Ventilation and roof covering must be in good working order.

Electrical System: System must be operable with no code violations, or major issues. System must have circuit breakers. Plumbing System: System can not contain any galvanized plumbing. System must be in good working order with no leaks or evidence of leaks.


Gold Shield Home Protection | 15501 Metropolitan Parkway | Clinton Township, MI 48036

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